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Agile Project and Service Management - Delivering IT Services using PRINCE2™, ITIL® and DSDM Atern

Normalpris: 370,00 SEK
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ISBN: 9780113310975

Author: Dorothy J Tudor

Publisher:TSO (The Stationery Office)

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Building an ITIL-based Service Management Department

Normalpris: 415,00 SEK
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ISBN: 9780113310968

Author: Malcom Fry

Publisher: The Stationary Office
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Continual Service Improvement (ITIL V3 CSI)

Normalpris: 1150,00 SEK
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ISBN: 9780113313082
Author: George Spalding
 
Publisher: TSO (The Staionary Office)
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Continual Service Improvement based on ITIL V3 Management guides

Normalpris: 225,00 SEK
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ISBN: 9789087531287

Authors: Tieneke Verheijen, Annelies van der Veen, Ruby Tjassing, Mike Pieper, Axel Kolthof, Arjen de Jong, Jan van Bon

Publisher: Van Haren Publisher
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Handbok i ITIL v3 Foundation (Svenska)

Normalpris: 195,00 SEK
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ISBN: 9780113312573

Author:Ashley Hanna, John Windebank, Simon Adams, John Sowerby, Stuart Rance, Alison Cartlidge

Publisher:TSO (The Stationery Office)

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Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

Normalpris: 415,00 SEK
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ISBN: 9780113312627

Author:John Higgins and Brian Johnson
 
Publisher:TSO (The Stationery Office)
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ITIL Core package

Normalpris: 4500,00 SEK
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ISBN: 9780113313235

Author: OGC
 
Publisher: The Stationary Office (TSO)

 

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ITIL Lifecycle Approach Based on ITIL V3 Suite 5 Management Guides

Normalpris: 850,00 SEK
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ISBN: 9789087531089
Authors: Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen
Publisher: Van Haren Publishing
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ITIL Lite

Normalpris: 415,00 SEK
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ISBN: 9780113312122

Author: Malcolm Fry

Publisher: TSO (The Stationary Office)

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ITIL Planning to Implement Service Management

Normalpris: 990,00 SEK
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ISBN: 9780113311095
 
Author:Office of Government Commerce (OGC)
 
Publisher:TSO (The Stationery Office)

 

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ITIL v3 Foundation Handbook A pocket guide

Normalpris: 150,00 SEK
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ISBN: 9780113313495
 
Author:Ashley Hanna, John Windebank, Simon Adams, John Sowerby, Stuart Rance, Alison Cartlidge
 
Publisher:TSO (The Stationery Office)
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ITIL v3 Guide to Software Asset Management

Normalpris: 620,00 SEK
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ISBN: 9780113311064
 
Author: Colin Rudd
 
Publisher: The Stationary Office
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ITIL v3 Small-scale Implementation

Normalpris: 550,00 SEK
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ISBN: 9780113310784
 
Author: OGC
 
Publisher: (TSO) The Stationary Office
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Service Design based on ITIL V3 Management Guides

Normalpris: 225,00 SEK
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ISBN: 9789087531256

Authors: Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen

Publisher: Van Haren Publisher
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Service Operation based on ITIL V3 Management Guides

Normalpris: 225,00 SEK
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ISBN: 9789087531270
Authors: Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen
Publisher: Van Haren Publishing
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Service Strategy based on ITILV3 Management Guides

Normalpris: 225,00 SEK
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ISBN: 9789087531249

Authors: Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen

Publisher: Van Haren Publishing
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Service Transition based on ITILV3 Management Guides

Normalpris: 225,00 SEK
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ISBN: 9789087531263

Authors: Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen

Publisher: Van Haren Publishing
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The Service Catalog

Normalpris: 415,00 SEK
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ISBN: 9789087535711
 
Author:  Mark O’Loughlin

Publisher:Van Haren Publising
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