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Priser angivna exkl moms.
ABC of ICT - An Introduction to the Attitude, Behavior and Culture of ICT
Normalpris: 400,00 SEK
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ISBN: 9789087531409 Authors: Paul Wilkinson, Jan Schilt Publisher: Van Haren Publishing
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ABC of ICT - Card Deck
Normalpris: 100,00 SEK
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ISBN: 9789087531386
Author: Paul Wilkinson
Publisher: Van Haren Publishing
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ABC of ICT The Exercise Workbook
Normalpris: 250,00 SEK
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ISBN: 9789087531423
Authors: Jan Schilt, Paul Wilkinson
Publisher: Van Haren Publishing
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Agile Project and Service Management - Delivering IT Services using PRINCE2™, ITIL® and DSDM Atern
Normalpris: 370,00 SEK
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ISBN: 9780113310975
Author: Dorothy J Tudor
Publisher:TSO (The Stationery Office)
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Defining IT Success through the Service Catalog
Normalpris: 390,00 SEK
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ISBN:9789077212967
Authors: Rodrigo Flores, Bill Fine, Troy DuMoulin
Publisher: Van Haren through Pink Elephant
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Frameworks for IT Management
Normalpris: 440,00 SEK
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ISBN: 9789077212905
Authors: Jan van Bon, Samantha Alford, Rolf Akker, Raul Assaf, Colin Bentley, Jacqueline van der Bent, Paul Breslin, Marghanita da Cruz, Ralph Donatz, Rubina Faber, Edgar Giesen, Wim van Grembergen, Steven De Haes, Jon G. Hall, Bert Hedeman, Jan Hendriks, Peter Hill, Majid Iqb
Publisher: Van Haren Publisher
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Frameworks for IT Service Management - A Pocket guide
Normalpris: 150,00 SEK
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ISBN: 9789087530877
Authors: Jan van Bon, Eric Rozemeijer
Publisher: Van Haren Publisher
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Implementing Metrics for IT Service Management
Normalpris: 990,00 SEK
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ISBN: 9789087531140
Author: David Smith
Publisher: Van Haren Publisher
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Implementing Service and Support Management Processes
Normalpris: 590,00 SEK
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ISBN: 9789077212431
Authors: Prat Albright, Mark Bradley, Chris Broome, David Chiu, Mike Devaney, Paula 'Tess' DePalma, Troy DuMoulin, Mark Ellis, Malcom Fry, Jayne Groll, Brian Johnson, Char LaBounty, Vernon Lloyd, Greg Oxton, Peter Pace, David Pultorak, Glen Purdy, Julie Quackenb
Publisher:
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 ISBN 9789077212004.jpg)
IT Service Management from Hell based on Not ITIL (V3)
Normalpris: 140,00 SEK
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ISBN: 9789077212004
Authors: Brian Johnson, Paul Wilkinson
Publisher: Van Haren Publishing
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 ISBN 9789087531003.jpg)
IT Service Management Global Best Practices Volume 1 (2008)
Normalpris: 990,00 SEK
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ISBN: 9789087531003
Author: Editorial Board
Publisher: itSMF
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ITIL Lite
Normalpris: 415,00 SEK
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ISBN: 9780113312122
Author: Malcolm Fry
Publisher: TSO (The Stationary Office)
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ITSM From Hell
Normalpris: 140,00 SEK
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ISBN: 9789077212219
Authors: Brian Johnson, Paul Wilkinson
Publisher: Van Haren Publisher
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Management of Portfolios Book
Normalpris: 750,00 SEK
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ISBN:9780113312948
Author: Office of Government Commerce (OGC)
Publisher: TSO (The Stationery Office)
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Metrics for IT Service Management
Normalpris: 430,00 SEK
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ISBN: 9789077212691
Author: Peter Brooks
Publisher: Van Haren Publishing
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Release and Control for IT Service Management based on ITIL v2
Normalpris: 530,00 SEK
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ISBN: 9789087530228
Authors: Jan van Bon, Hans van den Bent, Pierre Bernard, Michael Busch, Marcus Giese, Lex Hendriks, Georges Kemmerling, Glenn LeClair, Moira Stepchuk, Jose Tamo
Publisher: Van Haren Publishing
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Service Agreements A Management Guide
Normalpris: 280,00 SEK
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ISBN: 9789077212912
Authors: Robert Benyon, Robert Johnston
Publisher: Van Haren Publishing
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The Service Catalog
Normalpris: 415,00 SEK
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ISBN: 9789087535711
Author: Mark O’Loughlin
Publisher:Van Haren Publising
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